According to recent research, entitled “The efficiency and quality dilemma: What drives South African call centre management performance indicators”, call centres are an inevitable component of service delivery to resolve queries, find additional information or Read More
Before upgrading from a standard local backup setup, it is necessary to weigh up the pros and cons between physical media based off-site backup and cloud backup solutions. Running a backup solution inevitably adds financial Read More
Today’s advanced threats are highly targeted and sophisticated. Traditional security measures are falling short, and businesses need a new approach to endpoint security to secure against these ever-present dangers.
Decision Inc. has developed an industry-leading Mining Accelerator that delivers improved planning, budgeting and reporting functions alongside streamlined capabilities and productivity, specifically tailored for the mining sector. The solution provides an end-to-end tool that integrates Read More
Provider of workforce management, access and enterprise data collection solutions AWM360 Data Systems has partnered with Abiscan, an established service provider within off balance sheet financing of technology, to offer clients an add-on service.
Jason S. Dover, Director of Product Line Management, KEMP Technologies looks at how startups and microservices are shaking up the world of enterprise IT and how the traditional industry player are responding.
The truth facing all businesses operating in today’s market is that because of the advent of technology and systems, there are several ways to manage resources. However, while security and access control are front of Read More
Decision Inc., a solutions-based technology organisation with an impressive client line-up, has just been awarded Microsoft Gold partner status for Data Analytics, adding to the existing gold partnership for Content and Collaboration. The new status Read More
WestconGroup Southern Africa, the leading value-added global distributor of security, unified communications and collaboration, network infrastructure and data centre solutions, has launched its reseller-focussed Cloud Acceleration Programme (CAP).
Integr8, South African-based global managed ICT services provider and Lenovo Premium Partner, has been recognised with an award for out-performing sales quotas for the first half of the PC vendor’s fiscal year.