In an economy that is struggling to create jobs, the global business services (GBS) sector in South Africa is blazing a trail with 5 148 new jobs created from April to June this year. Beyond job Read More
“The global BPO industry is valued at $163 billion and is expected to grow to $183 billion by 2023.” – McKinsey report ‘Driving economic recovery in South Africa’s BPO industry’ South Africa is facing a Read More
Business Process Enabling South Africa (BPESA), in partnership with InvestSA and Harambee, is set to celebrate and reinforce South Africa’s global standing as the most favoured offshore customer experience (CX) delivery location at its annual Read More