By Frik van der Westhuizen founding member of LoyaltyPlus The future of Frequent Flyer programs (FFP) is poised for a transformative shift, driven by the integration of artificial intelligence (AI). As airlines seeks to enhance Read More
By: Len Lubbe CEO at LoyaltyPlus Loyalty programmes have been a mainstay of customer retention strategies for hundreds of years. Yes, you read that correctly. The first recorded customer loyalty programme dates back to 1793 Read More
By Dylan Ring, Senior Software Quality Assurance Analyst at LoyaltyPlus Today’s client-centric organisations must ensure the quality and reliability of the software products they build their services on. For us at LoyaltyPlus, this entails everything Read More
By Mariette Fouche, Head of Product Development and Solution Design at LoyaltyPlus Few people would dispute the importance of customer loyalty for business success. Companies have realised the need to create tailored solutions that meet Read More
By Felix du Plessis, CIO of LoyaltyPlus At a time when digital transformation has become a business priority, APIs (application programming interfaces) and third-party integrations have become the lifeblood of modern organisations. The impact on Read More
By Frik van der Westhuizen, Founder Member and Director of LoyaltyPlus With the landscape of customer engagement evolving at a breakneck pace, scalability and performance in loyalty programmes have never been more crucial. But at Read More
Loyyal, the Internet of Loyalty, is reinventing how loyalty partners are onboarded and acquired ensuring that programme operators engage their members seamlessly and consistently ensuring that they are adequately rewarded. Loyyal’s “Access Point” built on Read More
By Len Lubbe, CEO and Founder of LoyaltyPlus Over the past 25 years, I have witnessed a remarkable transformation in the customer loyalty landscape, largely attributed to technological advancements and evolving customer expectations. In the Read More
The potential for artificial intelligence (AI) to reinvent traditional business processes cannot be ignored. Its ability to analyse large amounts of data at the scale and speed required of an always on environment bring with Read More
Retaining clients is a critical part of business success especially at a time when people have become more expectant of getting a superior service experience. With increasing competition, this has become even more challenging. A Read More