South African-based comparison site Hippo.co.za has been awarded the Trusted Service Award by reviews company Feefo.com in recognition of its “outstanding achievement in delivering consistently excellent customer service”.
An independent, UK-based customer service site, Feefo annually rewards businesses that deliver exceptional experiences, with the Trusted Service Award being a globally recognised accolade that helps customers click with confidence. Feefo’s Trusted Service Award winners are chosen based on customer ratings, making the award a recognition of outstanding service from real people who experience it first-hand.
“We are honoured to again accept this Feefo Trusted Service Award,” says Hippo.co.za CEO Bradley Du Chenne. “We thank Feefo.com for this wonderful acknowledgement, but most of all, we thank consumers for sharing their ratings and reviews! Hippo.co.za’s users are at the heart of everything we do, and their satisfaction is the real reward. Customer experience is one of the most important components of our strategy, and we are dedicated to continuing to help South Africans find the best deals on everything from insurance to financial services offerings, to cellphone deals and more.”
Continuing Hippo.co.za’s winning start to the year, the business also saw its Regret Monsters campaign commercial listed among the top 10 ads that South Africans chose to watch on YouTube in 2021. The advert, which forms part of their innovative, humorous and highly popular Regrets Monster campaign, landed at number six on the annual leaderboard.
The advertisement, produced by award-winning agency FoxP2, plays out like a mini action movie, shining a light on bad decisions that lead to regrets, and providing a solution for avoiding them in the future: the Hippo.
South African audiences have responded very positively to the Regret Monsters, which represent all our bad financial and life decisions. Hippo.co.za aims to enable consumers to make better, more informed choices every day of their lives.
This article does not constitute advice.