Redstor’s chief product officer transitions to lead company’s ambitious growth plans

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Redstor, the smart, cloud backup platform of choice for MSPs has promoted James Griffin to CEO.

Serving as Redstor’s Chief Product Officer (CPO) since 2019, Griffin has been instrumental in developing technology that enables MSPs to discover, manage and protect customer data in the simplest, smartest and safest way. Griffin takes charge of Redstor after working closely with previous CEO and Co-Founder, Paul Evans who is stepping into a board and advisory role after leading Redstor for 24 years and through its recent, significant period of acceleration following investment from Bregal Milestone.

Redstor posted record growth in 2022, accelerated by a push into the U.S., a market that now accounts for more than 20% of its global customer base, as well as a 35% increase in employees to facilitate continued expansion, technical innovation and the release of innovative new products.

“Redstor is already a phenomenal success story; a business built on the strength of its team, a class-leading product and ambitious partners who share our vision to disrupt and drive positive change the backup market,” said Griffin. “Over the last 18 months, we’ve been aggressively investing in our purpose-built platform with product-led growth at its core, backed by a world-class NPS score of +74.  It’s validating to see this capability being embraced by MSPs throughout the world, to not only improve the quality of the backup service they offer to customers and grow their business, but to solve the many challenges MSPs face managing fragmented, legacy, on-premise backup systems. We are now accelerating our growth agenda and will continue to invest in product innovation and disrupting the backup market. I’m delighted to lead this company forward and build on the considerable success and momentum created under Paul’s 24 years at the helm.”

Griffin has held strategic and technical leadership positions for software as a service (SaaS) and cloud providers across international markets. Prior to his CPO role at Redstor, he was Chief Cloud Evangelist for Vodafone, devising strategy for its global cloud and hosting business. Griffin was also senior director of strategy and programs for IRIS Software, a post that included go-to-market initiatives and mergers and acquisition development. He was also appointed to the Board of Directors for Level 10 Software to oversee that company’s successful acquisition by Iris.